Are you struggling to keep up with your rental property's bookings and reservations?
If yes, you're setting yourself up for failure. Managing bookings and reservations properly is key to your success as a vacation rental host in Park City, UT. Guests are always coming and going, so if you're unable to ensure a smooth process, guest satisfaction will decline and negative reviews will follow.
Don't give up, though. You can learn how to stay on top of those bookings and give your guests satisfactory service. Continue reading for a few best practices you should embrace.
Digitize Your Booking System
There are vacation hosts who manage their bookings and reservations the old-fashioned way. Perhaps you're marketing your rental by word of mouth and anyone who wants to reserve it must call your phone number.
Well, that system might be working for you, but it's highly inefficient. Imagine having to keep picking up business calls even when the unit is occupied!
Digitizing your system is an effective way to take a hands-off approach to managing your bookings and reservations. You can set up a website with a reservations feature. This way, guests can make bookings online, and they can see when the unit is available or unavailable.
Take Advantage of Vacation Rental Platforms
As a host, you're certainly familiar with vacation rental sites like Airbnb, VRBO, and Booking.com. If you've been debating whether to list your property on one or more of these sites, you now have one more reason to consider using them.
These platforms have inbuilt booking management systems, so you won't have to worry about doing most of the work. A guest using these platforms will find your listing, and set their travel dates, and the system will only allow them to book if the property is available.
However, if you decide to list the short-term rental on multiple platforms, beware of double bookings. For example, a VRBO user can still reserve your rental on the same dates it's been reserved by an Airbnb user. You must act fast to make your listing unavailable on other platforms once it's been booked.
Hire a Rental Management Company
Digitizing your systems goes a long way, but you'll still be involved in some way. For instance, you will still need to coordinate cleaners and maintenance professionals between guests to ensure the vacation property is in excellent condition.
If you don't want to be involved at all, the solution is to hire a full-service short-term rental management company. The managers will handle all booking matters and oversee other tasks, such as guest complaints and maintenance.
Managing Bookings and Reservations Made Easy!
Park City is a popular destination for travelers, which means your rental property has a good chance of being a steady revenue generator. For that to happen, though, you need to master the art of managing bookings and reservations.
Leverage technology and make the most of vacation rental platforms. Alternatively, you can trust PMI Park City to do everything for you. We are a full-service real estate asset management company that provides professional short-term property management services, with a focus on the Park City market.
Contact us if you're ready to experience the PMI difference!
